About the business
Real Estate Agents and Property Managers in Newcastle, Merewether, Merewether Heights, Bar Beach, Cooks Hill, The Junction, Adamstown, Hamilton
Robinson Property - real estate agents and property managers operating in Newcastle, Merewether, Merewether Heights, Bar Beach, Cooks Hill, The Junction, Adamstown, Hamilton
The Worst Property Management in Newcastle -Five star reviews are FAKE USERS with no other reviews- happily let tenants trash your property then give them all the bond back. Staff a rude unhelpful and lazy. Stay well away - unless you are looking to rent - great place to rent through as Robinson Property never inspect your rental and if you trash it they dont care
- Robinson you are well aware of our numerous complaints that your lazy staff never provided us with regular inspections and never did an end of lease inspection, the Tennant’s had trashed our property yet you only provided us with poor excuses rather than assist us to fix the broken doors, windows and carpet.
Anyone reading this please please stay well away from leasing with Robinson.
Why would we call you when we have emailed numerous times and given up with your poor poor service that we are not sure what we payed for. Also forgot, rent into our account was ALWAYS late
There is service that is good, excellent, and then there is exceptional. Jokingly I set Tenika my sales agent the task of selling my apartment by my birthday (2 weeks). It was sold on the first inspection at a price that I was more than I expected. I live in Sydney but that was no barrier as everything has handled professionally and promptly, nothing was a problem. I would highly recommend Robinsons to anyone purchasing, or selling. I purchased from them and their service was excellent then, and selling their service was exceptional. 10 out of 10.
I found the team at Robinson's extremely professional and their market knowledge made me feel like I was making the right decision when I was selling my home. Mike & his assistant Sonia guided me through what was an emotional time. They listen to all my concerns and we worked together . I couldnt recommend them highly enough.
Be wary of dealings with Michael Flook from Robinson Property at the Junction. I put an offer to him for a property he had listed at Merewether Heights. 3 days later he told me the vendor had rejected my offer, a week later I find out from the vendor herself that Michael never put my offer to her in the first place. Michael Flook and his conduct in this matter is currently the subject of an assessment by the Department of Fair Trading.
Update - 13th February 2017, almost 2 years after writing the Robinson’s review above I received a letter from Julien Castaldi, Partner at Laycock Burke Castaldi Lawyers requesting me to remove my post immediately, and threatening to commence proceedings if I fail to do so.
My response is that even if legal action by Robinson’s wasn’t prevented by the Defamation Act 2005 [NSW] Part 2 Division 2 point 9, and legal action by Michael Flook regarding the May 2015 review wasn’t prevented by the NSW Limitation Act 1969 Section 14B , I am in possession of correspondence from Michael Flook written to me, dated 13th May 2015 that supports the statements in my review and states explicitly in Michael’s own words that he did NOT pass my offer on to the vendor Mrs Langwell.
I stand by my complaint to NSW Fair Trading, I stand by my google review and will defend it if necessary.
Sonia from Robinson Property The Junction was extremely attentive and friendly, she made everything super easy for us. Thanks again!!