Radio Rentals Preston

Don't bother this guys as they will rip you off

Radio Rental has provide exceptional customer service over the 10 years I have been a royal customer to them. I love the friendly staff who have always listen and quick to sort out any issues I have over the years. I’m giving 4 starts for there ongoing customer service and satisfaction for convincing provided to means I love it.

I’ve been with this Service for over 4 Years ongoing.... & I personally can say That All! Staff whom I get along with are Helpful, Supprtive & Always give me best Options available as well as Apliance Servicing & Repairs etc.... 9/10 overall for Punctuality, Follow ups & Understanding... Grrreat Job Guys!...

Worst appliance rental company I have ever encountered in the 3 countries. Tried to make me jump through hoops to rent appliances from them for over a week, then demanded 3 references to complete the application after I gave them 2 references even though we moved to Melbourne from overseas 2 months earlier!! Their CSR (Siri) who I dealt with at their Northland location was fantastic and very personable. I got totally fed up, called Click on Rentals...got approved 20 min later and got the appliances delivered next morning. NEVER RENT FROM THEM...THEY ARE RIDICULOUS!!

Sent the contract back for the $1 buyout, no response at all. Called them and they got the email but not the attachment... Told them I have proof it was sent but they took another payment anyway. The lady told me she will have a manager call me first thing the next day to refund my money less the $1 payout and yet I've had nothing. I'm going to request a recharge for the money I'm so sick of dealing with them after I've been a customer for years, they can't even organise a refund for something I should own by now! Edit - they called and have credited the money to my account. I still have to go in to have it refunded but at least the contract is cancelled and they were really nice about it.