17 Technology Dr, Warana QLD 4575, Australia
17 Technology Drive Warana QL
1300 883 075
Monday 6:30 AM – 9:00 PM
Tuesday 6:30 AM – 9:00 PM
Wednesday 6:30 AM – 9:00 PM
Thursday 6:30 AM – 9:00 PM
Friday 6:30 AM – 9:00 PM
Saturday 6:30 AM – 8:30 PM
Sunday 6:30 AM – 8:00 PM
About the business
U-HAUL Trailer Hire - Australia Wide Trailer Rentals
Trailer Hire - Extensive range of trailers and utes for online local and one way interstate hire. Book Online Australia Wide U-HAUL Trailer Rentals
Reviews for U-HAUL AUSTRALIA
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Recent Google Reviews
There is nothing these guys won't do to keep me happy.
These guys are way over priced - have the worst service ever and just keep charging you randomly after you have returned the vehicle. Would never use again. The vehicle was so old and beat up - the stereo did not work. It was a truly awful experience.
Yesterday I hired a faulty trailer from your Underwood outlet. After detecting a fault I had the service station attendant phone - I was asked to send a photo through of the problem - I did that. I was then phoned back (after 15 or so minutes) and was told not to use that trailer. Despite the trailer next to it being available, I was advised I was not permitted to take that trailer, but instead had to go to a different store, after spending nearly an hour: connecting a trailer, finding a fault, ringing you up, sending an email, waiting for a slow response, being told not to take the trailer, and then disconnecting the trailer. I asked Ravi, who was incredibly rude, that if the trailer next to it is not booked out, I'd be happy to take that one considering it's only for three hours but Ravi's response was: "does this sound like a good deal?" Well I'll tell you what doesn't sound like a good deal - the whole charade I had to go through yesterday, in an attempt to hire one of your defective trailers only to have any customer loyalty thrown in my face. Perhaps customer service staff at your establishment should learn how to treat loyal customers... I have made a number of hires with your company, but am pleased to advise now, that I will sincerely go out of my way, to never use your company again. I thought this was a good reputable company, but I was sorely mistaken.
Used U-haul in the states and they were amazing. Hired a horse float for $90 for one day. Returned late by a few hours and had to pay an extra $169 late fee as they don't have a day rate like every other car,trailer company! And when we complained the call centre was completely unhelpful and we had to complain via writing. Will never use them again!!! Go somewhere else!!!
Great service & value for money.
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