617/643 Spencer St, West Melbourne VIC 3003, Australia
643 Spencer Street West Melbourne VI
(03) 9320 5600
Monday 8:30 AM – 5:00 PM
Tuesday 8:30 AM – 5:00 PM
Wednesday 8:30 AM – 5:00 PM
Thursday 8:30 AM – 5:00 PM
Friday 8:30 AM – 5:00 PM
About the business
Valiant - Event, Residential & Office Furniture Hire
From temporary office furniture & event furniture to property styling & display home furniture, we have all your furniture rental needs covered. Contact us now!
Reviews for Valiant Hire & Styling, Melbourne
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Recent Google Reviews
DO NOT HIRE FURNITURE FROM THIS COMPANY. 1. The furniture are not as up to date as on website and "selling houses Australia", they look around 7-10 years old. I have paid $5200 for a 3 bedrooms 1 study 1 living room 1 set of formal dining and some stool decor for 6 weeks marketing campaign. It is their "platinum package" meaning best package. I was a little shocked on the quality as it will cost me lesser to buy and own them online. as they look so second hand. 2. the rugs are so dirty I have to buy my own from Carpet call to replace them. I kept their rugs in the laundry. 3. the designer kept reassuring me that I don't need the newest furniture, as my property is an older property. I gave in as it looks okay. The property is not yet sold at a realistic price, it just shows that these furniture did nothing to improve the chances of a sale. 4. CHARGING ABSURD AMOUNT OF MONEY WHEN CONTRACT CEASED. My contract with them ended today 29/10/2014. The office lady called and try to sell me into hiring another week or more or they could arrange pick up, We decided that we will not be extending the contract. This is when the whole situation turned against me. The lady was determined to charge me $1300, at the same time accusing me of not contacting them 3 working days prior to end date, which was new to me, I told them that I can open the door for them to pick up the furniture asap, but because Valiant's logistic is too busy to pick up their furniture until next Thursday, therefore they will still charge me $1300 with a discount of 10% to help. Next Thursday is an Open for Inspection day, I requested for another day that will not clash with the Open, the lady said it will cost me a further $1300 because the truck is booked for another week until next available. I actually enquired about the return policy prior to I signed the hired paper, the sales lady over the phone inform me that pick up will be arranged when the contract ceased. it was never mentioned that it is going to cost me anything further. I was quite surprise this company, with such high credential will do this to consumers. I am going through my rental paper right now to find the fine print, it is a big documents make sure you look at every fine print. They also took my credit card details before they proceed with the Hire, reason is to take $1000 as refundable bond in case of any damages that may occurred during the hire period. I had a closer look at the credit card authority, they can take funds out as they please, resulting in me cancelling my credit card immediately in case they decided to take more money out. I am thinking of taking this further to ACCC. I hope there is noone else that will go through the same injustice and treatment as I did. I wasn't sure whether it's the ladies in the office did not handle the situation well, or Valiant actually try to scam for more rental money. What a nightmare, and I'm still living in it.
Penny and Susie are brilliant
To all the team at Valiant, Thank You so much for making our home look amazing! You were all brilliant to deal with. Special thanks to Samuel- your advice and attention to detail was impeccable. Our house was styled tastefully and everybody commented how beautiful it looked. We truly believe Valiant made a difference to our auction campaign which resulted in a successful sale. We are so glad we chose you and keep up what you do best! Merian Essendon, Vic
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