Shop 19/150 Park Ave, Kotara NSW 2289, Australia
150 Park Avenue Kotara NS
Furniture Store, Home Goods Store, Store
(02) 9133 3070
Monday 9:00 AM – 5:30 PM
Tuesday 9:00 AM – 5:30 PM
Wednesday 9:00 AM – 5:30 PM
Thursday 9:00 AM – 9:00 PM
Friday 9:00 AM – 5:30 PM
Saturday 9:00 AM – 5:00 PM
Sunday 10:00 AM – 4:00 PM
Reviews for James Lane Kotara
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Recent Google Reviews
Love this place good prices and the staff were so friendly and helpful even when I was asking so many questions. Helped me out heaps to find the lounge I wanted Very happy will be back for my next furniture purchase for sure
Great product, amazing prices, but the staff are awesome! Thanks so much for the fantastic friendly service! I’ll be back!
I cannot put into words how amazing the service is here, the staff were unbelievably kind and helpful and delivery was fast and in the time frame provided. Overall an amazing shopping experience, will defiantly will be shopping with them again!
Was the only customer in the store. Walked past the employees twice and was not greeted at all. Nobody attempted to serve me and nobody appeared to care. Now I understand why nobody else was in the store. Was unfortunate for them because I was buying a houseful of furniture for a builders display. Wont be going back there. Judging by reviews on other sites I'd say that the furniture would only last slightly longer than the business.
I was given a delivery date and an hour into the delivery window was called and told that the truck had broken down and my bed frame would not be delivered today (Monday). When customer service called me back to reschedule a time there was no effort put in to make the delivery a priority. I was just given constant "well I am scheduling everyone else for Wednesday" so she did not want to try to schedule me for Tuesday. I had two family members kindly come drive 10 hours to get here for the delivery date as I am a healthcare professional and unable to schedule two hours of my work day. Received a follow up call from the manager who proceeded to say that there could be not be a scheduled two hour window to fit my work schedule. I have now been left in the dark with absolutely no delivery date scheduled OR any ETA on when I will be called back to have this organised. After having family travel hours AND pay for return flights the fact that this has happened and no accomodation was made is just unbelievable. I was also lied to by the store employee who sold me the bed as they stated that the delivery company was a local Newcastle company. Why is the truck broken down coming from Sydney (in their words) if it is a local delivery company. Extremely disappointed with this service and will never buy from them again.
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