33/684-700 Frankston - Dandenong Rd, Carrum Downs VIC 3201, Australia
684-700 Frankston - Dandenong Road Carrum Downs VI
Furniture Store, Home Goods Store, Store
Monday 10:00 AM – 5:00 PM
Tuesday 10:00 AM – 5:00 PM
Wednesday 10:00 AM – 5:00 PM
Thursday 10:00 AM – 5:00 PM
Friday 10:00 AM – 5:00 PM
About the business
Floating TV Units | Entertainment Units | TV Cabinets | TV Stands | Floating Wall Mounted TV Units | Melbourne | Sydney
Specialists in Floating TV Entertainment Units, TV Cabinets, TV Stands and Floating Wall Mounted Units
Reviews for Just Modern Furniture
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Recent Google Reviews
I was very pleased with the look of this furniture when I first received it, but within 24 hours of assembly it started sagging and it just went downhill from there. The assembly instructions consist of a single vague diagram and holes were missing that we had to drill ourselves. The process of getting a refund was painful, laborious and took over 3 months of constant followup. They had zero interest in customer satisfaction beyond meeting their legal responsibility to provide a refund and insisted we dissemble and repack the item to 'as new' standard despite it being fundamentally flawed and unsaleable. Their 1300 phone number is now out of commission and it is very hard to get in touch with anyone.
*After receiving a Notice to Sue email to my personal email address in relation to feedback I have left. An email address I used to purchased the product from. I will re-iterate the feedback below is my opinion of my own shopping experience. The accusation below that I am a competitor has been recorded. I have now attached photos (click on my profile to view photos).* Honestly, this was the worst experience buying an item online. Not only is there a black mark in the gloss finish under the protective coating, the back piece wasn't cut to the correct size, we were missing screws, the wrong sticker on one of the doors.. We needed up asking a chippy to come and re-cut the back piece so it fitted. Now both my partner are very able to put together furniture, we've done this many times without difficulties like this. Sorry but it is terrible and we're are so disappointed that we spent all this money, waited so long (weeks over the expected delivery date). When I sent this feedback over a year ago... I never had any response from the company. We could have gone to Freedom, IKEA or any store, paid a couple of hundred more (at most) and had a piece of furniture that was good. A year on, out TV unit has the same black mark, the hinges are working okay, but the push magnet is broken. The 2 center draws don't fit very well, so you have to open the top one so you can open the bottom one. I can't help but think the positive comments are fake, because when I looked further into it after we had all these issues, I couldn't find a happy customer. The biggest issue being no customer service after payment.. Literally none.
Recently purchased a TV unit from their website, all though it took longer than expected there was good communication throughout the process. Beyond happy with the result, their items are fantastic quality and price.
Purchased their 2.4m Gloss Tv Unit for $650 delivered recently which was a fantastic price. Absolutely superb product, excellent quality, very happy with the purchase and fast postage. Highly recommend this company.
Beautiful furniture and its quality too unlike other crap online. Prices are real good also, will continue buying from here.
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