168 Cardigan St, Carlton VIC 3053, Australia

Condominium Rental Agency, Real Estate Rental Agency

Real Estate Agency, Finance

1300 885 307

http://www.goldenhills.com.au/

Open Hours

Monday 9:30 AM – 5:30 PM
Tuesday 9:30 AM – 5:30 PM
Wednesday 9:30 AM – 5:30 PM
Thursday 9:30 AM – 5:30 PM
Friday 9:30 AM – 5:30 PM
Saturday Closed
Sunday Closed


Driving Directions

Golden Hills Property Group

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Susana Niu
If i could HONESTLY rate it a 0-thats what il rate it as! This agency is extremely pathetic in communication with its tenants in particular Michelle Chan who never and I repeat NEVER replies back to your emails or takes your calls in regards to any rental issues you may have. The only time you will hear from her and her agency is when monthly rent is due. We had issues with our property that we mentioned to Michelle on her first inspection and to the very end of our lease not ONCE did she get back to us on this. I have constantly tried to get in contact with her yet she refuses to take my calls. I even got in contact with her before our lease was over if we can meet to handover the house keys as we had already moved on to another property and not ONCE did she message back until the day lease ended in which she messaged saying to bring the keys before closing of business day!. I advised that due to her LACK of communication it will not be possible with my family members at work. She then mentions its fine to bring it in the next day. The next day we gave back the keys as promised and I have now JUST been sent an email mentioning that we owe them rent because of the key issue!!! I am absolutely furious and i URGE potential tenants to NOT find a property under this agency. They are pathetic!!!!I am greatful we no longer are with them and especially under Michelle Chan and I will make sure that I pass on my experience to family/friends about this agency!
Jiankuan Zhang
WORST AGENT EVER, ESPECIALLY MICHELLE AND SETH, REAL LOW EFFICIENCY WITH REPAIRS AND EVERYTHING, NEVER ANSWER CALLS AND REPLY EMAILS. AVOID THIS AGENT AT ALL COSTS!
Annamaria Stella
Michelle & rental management team were extremely professional and helpful. Always efficient and responsive in their work and make everything easy & stress free. Super friendly staff at reception - very pleasant and welcoming. Great team of people to work with, would highly Recommend

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