1 Essex St, Wembley WA 6014, Australia
1 Essex Street Wembley WA
(08) 9387 7999
Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 5:00 PM
Reviews for Focus West Property
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Recent Google Reviews
Hands down the worst Realestate agency I have ever dealt with. Very unprofessional and unreliable. Moved into a rental - it was disgusting and it had not been cleaned according to the contract. I had to pay my own cleaners for the three hour job. I received an abusive text message from their agent for apparently sending her a message after hours. Aircon was faulty and not working - which took them three months to fix over Xmas and summer. Wine chiller was faulty and was replaced but took forever. And they tried to tell me that I had to pick it up and install it myself -also I had to deliver the faulty wine fridge to their office. Considering we are paying full rental.. there was no apology or reimbursement from the landlord. I requested numerous times to voice our concerns the the owner of the property but I suspect they are hiding this fact from them. Never had they returned any of my calls or emails that I have requested to speak with their principal in charge. We had requested a replacement mail box key over a month ago and they haven’t been able to provide it to us. So our mail is stuck and piling up. If you are thinking of handing over your property to them... you may want to think again. They are certainly are not performing their duties and responsibilities as a real estate agency. If I knew where to take this further I would probably report them.
I'd like to say Focus West Property has helped me through the toughest year alone since I have lived away from family and I'd just like to say that they are the best real estate agents and the most caring people.
Focus west are absolute professionals who have all the charm and character of a boutique family agency while carrying out an excellent level of service. They punch well above their weight when compared to the big firms in my experience and are friendly and professional at ever turn!
Fantastic focus west : michelle💝 I've rented in 2 countries over 30 years Michelle is the best agent I've ever had the fortune to deal with. Awesome every time!
Very Pleased with their Service. They have always been very helpful and Professional. I would definitely recommend this management company for your property management needs.
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