2205 Towson Ave, Fort Smith, AR 72901, USA
2205 Towson Avenue Fort Smith AR
Moving Company, Storage, Store
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 8:00 PM
Saturday: 7:00 AM - 7:00 PM
Sunday: 9:00 AM - 5:00 PM
About the business
U-Haul: Moving Truck Rental in Fort Smith, AR at U-Haul Moving & Storage of Fort Smith
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Shea Taylor said 2 years ago
Would give 0 stars if i could. There's NEVER anyone inside to talk to and you have to wait a good 10 minutes before they even try to come in and help you, meanwhile they are just walking around in the back and look at you crazy. Bad customer service. No one ever answers the phone. They are very short and rude when talking to them. My wallet was stolen along with my car keys that had my storage key on it. I took them a copy of the police report and was told I would have to pay my monthly fee and $50 to have them take the lock off and that I couldn't do it myself, even tho I was able to and could have gotten my stuff that day, but instead I now have gotten behind on a payment and have to pay note money than I should have had to pay, even after I was told that I wouldn't be charged a late fee because of the fact that I had a police report proving my storage key was stolen. When I call the store number they never answer and I'm constantly being redirected to a call center in Phoenix,Arizona and they take my info to have someone from my store in Arkansas to call me back and I've done this 3 times and not once have I received a call back. I wish I never would have done business with this place. Bad experience.
Jason Dunn said 2 years ago
Although I didn't go inside, the guy working in the parking lot was very rude. When he unloaded the trailer he never said anything, a few minutes went by and I said is that all, he looked at me like he was mad at me and said yeah!! I actually called to make sure that it showed that I turned it in..
tami Dixon said 2 years ago
On Christmas day eve I needed to go pick up my car that was broke down got there 3 mins late to get tow dolly guy answered door and said they just closed .I pleaded with tears in my eyes but he would not take five mins on Christmas eve to help a person out. That's not right ,I would have not done anyone that way.
D Xo said 2 years ago
Returned trailer for a friend but at a different location. They worked to help correct this location and help save on additional costs.
Aphyx G. said 1 year ago
Pricing is not bad.