387 Swannanoa River Rd, Asheville, NC 28805, USA
387 Swannanoa River Road Asheville NC
Moving Company, Storage, Store
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 8:00 PMOpen now
Saturday 7:00 AM - 7:00 PM
Sunday 9:00 AM - 5:00 PM
About the business
U-Haul: Moving Truck Rental in Asheville, NC at U-Haul Moving & Storage of E Asheville
Reserve a moving truck rental, cargo van or pickup truck in Asheville, NC. Your truck rental reservation is guaranteed on all rental trucks. Rent a moving truck in Asheville, NC today.
Bullseye said 2 years ago
Absolute Nightmare! Avoid at all costs! Reserved 10 foot truck and planned for 10 foot truck but when we got there all they had was a 15 foot truck. NEVER TOLD US WE NEEDED A PADLOCK TO SECURE TRUCK! Also we had a minor accident and busted the mirror maybe 10 miles from the depot and they refused to fix it. Could have easily just popped a new mirror in there. Insisted we go through road side service, wait was 2-3 HOURS!!! We didn't wait. Avoid this place like the plague!
Courtney Taylor said 2 years ago
Thank you for ruining the holidays! Not only was I screamed at when picking up my truck due to not being contacted to be told there are no 16 foot trucks and that we had to drive a 24 foot cross country. But we were given a truck with no def fluid and are broken down in Tennessee and will be missing Christmas with our families. In the vehicle damage inspection they did not even fill out the def gauge. We almost got in a major accident with a semi when our engine shut off on the highway. Completely unacceptable. Will be contacting the BBB and anyone else I need to to report this negligence.
Ellen Causier Costanzo said 2 years ago
I rented a cargo van for a quick round-trip to deliver furniture to my daughter. I made the reservation online and dropped in a day or so before my pick up date to confirm. This is a very busy place, so do as much as you can online first. They were very helpful in confirming my reservation and extending the time period. Yes, you have to park across the street but it wasn't an issue for me. Pickup was fast and easy - drop off was equally efficient. I see a lot of negative reviews but I had a very good experience with a simple one day rental.
Ashley t said 2 years ago
This place is terrible. First they tell us we will receive a $100 deposit back and then say their policy changed (within 2 days) and deny us the refund. Secondly, they tell give us a price of $50 for the smallest unit they have, we take it and they change the charge amount to $75 and offer no explanation. Theu charged my account $10 twice and when I called they said they weren't sure why and apologized but I'm still waiting for my refund (over a month later). Lastly, they tell us they are now 24 hours yet we cannot access anything after 7. This is the absolute worst experience I have ever had with a storage company and will never use uhaul again!
Victoria Vass said 2 years ago
We reserved a truck for our move and they called us 30 minutes prior to our reservation and told us they didn't have it. They made no offer to help us find another one. This could have been disastrous for our trip. I would recommend the uhaul in south Asheville which worked with us to meet our needs.