Dale Disappointed said 4 years ago
I have to actually admit that for our anniversary supper the wife and I ate at Bonanza in Moose Jaw. Reason being is that the wife could get a plain piece of chicken there with a baked potato. Great, perfect place to eat and I was happy with the shrimp.
We placed our order at 7:10 pm Wed. evening Aug. 4, 2016. At 7:50 pm, I went to see where our meals were. As I approached the till area where the window is from the kitchen, it appeared to me that the guy from in the kitchen just placed our order there for the waitress to pick it up. So it appeared. This should be ok then, it should be freshly cooked and hot.
When we started to eat our food, my fries were cold, the all you can eat shrimp bowl was just warm, and the wife's baked potato didn't even melt the butter that was on top of it and her 1 piece chicken side was cool as well. We complained, 2 waitress's apologized and said they could request another order, but at 8 pm, it's late, so no way.
I ate most of my shrimp from the cool dish, but enjoyed the actual hot shrimp from my 2nd bowl. I am not blaming the waitress, I think it was more the kitchen staff that forgot to put it up on the pick up window for her to deliver to our table.
My recommendation is, if you have not received your meal by the time you have finished your salad etc, you better ask for it. Normally you barely finish your salad when your meal is delivered to your table, so work with that idea. Enjoy.
Thanks for listening.
Mark Stuart Roberts said 4 years ago
Well I'll tell you the behind the scenes stuff with this restaurant. The owners got deep pockets because of the lack of maintenance and money put back into the place and can afford to avoid the Wascana health district inspections as having dirty plates at the salad bar is against regulations as well as food quality standards. They have the cheapest of the cheap cuts and barely clean the place. The staff is visibly unhappy with their working environment. The décor is more reminiscent of a 1940s dinner, which would be fine if that was the intent. Food quality gets a 3/10.
Mustangofold said 4 years ago
They were able to accommodate the team I play on with short notice, orders were correct, salad bar has a lot choice but is not fancy. Good prices as well. Not a fancy or modern style restaurant, it's a Bonanza.
Michael Zunti said 5 years ago
As we were touring moosejaw we decided to stop at bonanza, the service was very poor and workers were rude. They messed up my order. Workers stood around and did not deliver the food that we could clearly see was ready for us. I was supplied with only a fork. If you appreciate good service I would not go to this establishment
Lorne Widger said 4 years ago
Great supper, wonderful service and selection.