About the business
Wok Inn - Barrie Ontario
A. Sweet & Sour Chicken Balls + Chicken Chow Mein B. Chicken Soo Guy + Chicken Chow Mein C. Sweet & Sour Ribs + Chicken Chow Mein D. Honey Garlic Ribs + Chicken Chow Mein ** All Dinner for one specials come with chicken fried rice and one egg roll
KarenJIrvine said 4 years ago
Tonight was our first time ordering from this restaurant. We ordered diner for pick up and was told it would be ready in 20 minutes. Perfect. My husband paid and took the order handed to him and cam home. Before he even arrived the Wok In called us and told me they gave my husband the wrong order and to tell him he has to drive it all the way back to the restaurant. Turns out the lady behind him at the restaurant was the owner of the meal they gave my husband.
Instead of calling and saying Sorry we gave you the wrong order, We will come and deliver the right order to you, and make a fresh order for the customer still at the store, they demanded we return the meal and then handed it to the customer still at the restaurant.
They never even offered us a cent off the price for being forced to drive their twice.
The other customer was demanding new food because it had left the store, with us. I would have too, but they refused.
Now we are eating cold food on my daughters birthday.
This is the worst customer service ever. I wouldn't eat at a place that would serve you food that left their custody. What else would they let slide.
Norangie Carballo-Garcia said 4 years ago
We ordered take out from here first time. It was horrible. Dry food, tasteless. I've never tasted a hit and sour soup that was so gross. Definitely worst place so far for Chinese food in Barrie.
VINCENT CARRE said 5 years ago
Very good, i have it from time to time and i always enjoy it a lot. Especially the chicken balls and rice. One of my favourite chinese places in barrie.
Tracy Ramirez said 5 years ago
Owner is a good guy. always buy from here. Our favorites House fried rice. fresh chicken wings, general tao chicken or the meaty fillling moo goo guy pan. Keep em going!
Jason Carey said 6 years ago
I found it one of the better places to eat at for Canadian Chinese. Loved the General Tao Chicken!