Av. Aeropuerto, Carolina, 00979, Puerto Rico

Airport Parking Service, Cars

Car Rental

787-791-0840

https://www.hertz.com/rentacar/location?search=San%20Juan%20Airport&triggerSearch=true&searchFrom=Homepage&locType=pUp#results

Open Hours

Sunday Open 24 hoursOpen now


Driving Directions

Hertz Rent-A-Car - San Juan Airport

Be the first to write a review for Hertz Rent-A-Car - San Juan Airport. Start your review today

Sean Colas said 5 years ago
I'm not a big fan of giving out one stars because I am a small business owner and I know how difficult it can be on a day to day basis. But, I can't help but to give these guys one star. Absolutely horrible. Poor signage, unhappy workers, long wait and a filthy car. So we get to the airport, grab our bags, and head over to Hertz. Because of bad signage, and a lack of workers to help, we get in the wrong line. After waiting in line for about 20 minutes, we are told to go "inside" and wait on another line. We do. And after finally checking in and advised to wait for a few minutes for the someone to call us, we wait. And wait. And wait for a total of 45 additional minutes. Another family is called up, who checked in after us, after they didn't like the size of their trunk and proceeded to get another car. Was our car ready? Why did this family jump in front of us? After they received their new car, we went back up to the worker. Obviously upset and totally exhausted, we pleaded for our car. Yes, we received it. No we didn't get a proper apology. And yes the car's exterior was filthy! No thanks Hertz. No thanks!!!
Micah Wineberg said 4 years ago
Slow paced, if you are in a rush, don't use them. Make sure you agree with the initial inspection, they like to let things slide past and then blame you for them when you come back.
Nimaris Thompson said 5 years ago
I gave them a 4 only be because the line when I got to the airport, had a extremely high volume of people. My reservation was at 2:00 I stood in line for about 2 hours. Otherwise the car was brand new and I deal for my family. I used the ez pass too through the tolls because you don't have to pay. I also purchased the gas so that I didn't have to replace the gas. That was a convenient thing too. It was easy to drop off and cool.
Amerilys Clemente said 4 years ago
We get to the airport on Aug 13, 2016. I travel with my special needs daughter in a wheelchair. Service provided by Mr. Roberto Torres was horrible. He cut people on line before us. Then did absolute nothing waiting for his hour and then stand up and walk by leaving us and the huge line after a 45 min wait. Honestly I am ashamed that this unwelcoming service is provided in my country to the tourist. I could say that Mr. Michael Jimenez came in a save the day with a big smile.
Life n Lashes said 5 years ago
I would really give them 0 stars but it doesn't allow me. This is the worst car rental service ever. I asked the employee what time my car had to be returned and he indicated that it had to be returned Sunday for Monday midnight . My confirmation says a certain time and the company gave me a slip with a different time they try to rob you for your money. I returned the car earlier than indicated and when I noticed my credit card I was charged an extra day. I called the 1800 number they give you on the slip and they checked all my info and told me everything was ok that they should have never charged me that extra day. They were trying to revert the charge and give me my money back but they were not able to because it was blocked off I had to call the San Juan office. All the San Juan numbers don't work horrible phone service. I had to contact road side assistance for them to contact the San Juan manager . After explaining to the San Juan manager he refused to help me out. He continued to say I was wrong and that there was nothing he can do because his info says another time. It is not my fault that they have the wrong time when my confirmation has the exact time and date I rented. Manager Torress was very rude and tried implying that I was lying about the time. He had told me that he really can't do anything because he was not there when I spoke to one of his employees. Really I'm lying? The manager needs better customer service skills and needs to learn how to speak to customers and drop the attitude. Never again will I rent a car from them.

This at-home sauna for easy detoxing is the self-care you deserve in 2021

nypost.stackrss.wpengine.com - 1 hour ago
Infrared saunas are an increasingly popular health and self-care option, and now you can try the innovative method at home. While in the past, saunas have been the exclusive domain of gyms, hotels, and specialty businesses, the technology of infrared
Read More

Become a master photographer with this professional-led training

nypost.stackrss.wpengine.com - 1 hour ago
If you truly want to become a master photographer, then you need to learn from the masters.
Read More

HP Semi-Annual Sale takes up to 45 percent off computers and accessories

nypost.com - 1 hour ago
HP is known for its high-quality computers and accessories. If you’ve been hoping to score some of its great tech gear, then you’re in luck. The popular tech brand is taking up to 45% off its most popular products for its Semi-Annual Sale. Whether you’re
Read More

B-52s again fly over Mideast in US military warning to Iran

abcnews.go.com - 1 hour ago
A pair of B-52 bombers have flown over the Mideast, the latest such mission in the region aimed at warning Iran amid tensions between Washington and Tehran
Read More

Pope Francis Visits Iraqi Region Where Cities And Lives Were Shattered By ISIS

www.npr.org - 1 hour ago
The pope spent the third day of his visit in the north of the country, where the Christian population is dwindling. He also prayed for the ethnic minority Yazidis, who were brutally targeted by ISIS. (Image credit: Andrew Medichini/AP)
Read More

This pet insurance alternative covers emergency care for only $19 per month

nypost.stackrss.wpengine.com - 1 hour ago
If you own a dog or cat, at some point in their life you’re bound to be woken by them vomiting in the middle of the night. Pet owners can sleep through most things but their dog vomiting is definitely not one of them. As soon as someone vomits, we are
Read More