About the business
Olive Garden Italian Restaurant | Family Style Dining | Italian Food
Welcome to Olive Garden Italian Restaurants. Stop by today and enjoy family style dining and fresh Italian food at our local restaurants
Carlos A. Rosario said 4 years ago
Great food and great staff. The staff need to orient better in terms of the parking ticket, because no one told me that I had to validate my ticket.
The atmosphere is relaxed (as long as you don't visit during rush hour). And the restaurant looks beautiful!
Gerry Cumpiano said 4 years ago
The food was surprisingly good, never a michellin star but abundant and tasty. The wait staff was very nice but they needed more staffing. A good experience.
Evie Marie Martinez said 4 years ago
We went to the bar area, beacause the wait period was for more than an hour (it is a holiday weekend). The waiter, named Gerry, was in a hurry and in a very bad mood. He was rude, defensive and did not understand what customers asked him in English or Spanish. My friend and I chose to share a meal and after waiting for 50 minutes, the order was cold and incorrect. We noticed it was something other than what we ordered as soon as he brought it, but he insisted it was correct. Turns out, they had run out of the main dish and we were not notified. I noticed that 4 other guests had similar situations at the bar area with the same waiter. I asked for the manager in charge, he heard me but did not offer any options for us nor did he apologize for the employee's rude behavior. This waiter did not deliver the customers orders right, all of us at the bar had to ask for silverware, water and for the correct orders repeatedly. We exchanged the main dish for an appetizer. At least they did not charge us for the first dish.
Christopher Weibel said 4 years ago
Great food selection, but didn't have the advertised specials that were on television and the service was extremely slow :(
b. Michæl Sørenson said 4 years ago
Twice I have had to go to this location to meet people for dinner (not by choice). I have never in my life seen a restaurant so out of control (two times) … This Olive Garden is not ready for primetime. Stay away at all costs!
— No management control, zero accountability
— Total unorganized chaos
— No teamwork
— Cold, unappealing food
— No offer to validate, or direction of use regarding parking cards (twice)
Our server (I believe his name was Gabriel?) did an amazing job and he genuinely tried to make it right, but unfortunately that couldn't cover the absolute disorganization and disregard to hospitality.
Feel really bad for the floor staff, and that they have to put up with disfunctional management...
Please don't respond, just fix it.