Marginal Los Angeles, Carolina, 00979, Puerto Rico

Auto Insurance Agency, Cars

Car Rental

787-253-2525

http://www.thriftypr.com/

Open Hours

Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PMOpen now
Friday 6:00 AM - 10:00 PM
Saturday 6:00 AM - 10:00 PM
Sunday 6:00 AM - 10:00 PM


Driving Directions

Thrifty Car Rental

About the business

Car Rental Puerto Rico | Thrifty Car Rental

Are you looking for a car rental company in Carolina or Puerto Rico? Visit our website for more information.

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Stefan Lauer said 4 years ago
Very nice stuff off-airport. They help me out greatly with a blown tire on my first vehicle (I was pumping air). I showed a statement from the gas station that the pump has only limited pressure and the exchange was a breeze. They even upgraded my car. Thank you. Yes, the airport counter crew have often 10-15 people in line as only one was working with the people. This crew is poorly managed and need supervision, please.
Stephane said 4 years ago
I wish I had paid attention to the review. My wife and I arrived after 5 hrs in the air and needing to to drive another 3 to get our final destination. We prepaid online a few month ago with the expectations that we would have a car. 2 hours wait to get the car. Our name and phone number got put on a list. Once a car was available and the employees were doing the paperwork for a customer that was before us on the list it would take forever. Inefficient process, employees that hate their jobs, i just can't imagine a better way to start my vacation. Thank you Thrifty for the full island experience.
Derek Scanlon said 4 years ago
No complaints about the service and vehicle, however they FORCE you to pay a daily rate for the EZ pass toll system. I was convinced by the employee that I would be encountering tolls all the time; I didn't pay a single one during the entirety of the trip.
Judy Vargas said 4 years ago
This past Thursday my husband and I had to fly in to San Juan puerto rico due to a family death. We had a reservation for a rental car. Upon arrival there was a lady and a gentleman working at the counter and there were only 4 customers ahead of us in line. We waited over an hour to get up to the counter, once at the counter I was informed in a very rude way (as if I was a bother)by the gentleman working that they did not have any cars available and that I had 16 people ahead of me. I explained my situation and he stared at me blankly and said you could wait however long for a car to come in or you could look somewhere else. I gave him my number as i was desperate to get to the funeral. I walked over to Alamo where very friendly and understanding staff greeted me and made sure i was in a car within 20 minutes. Almost 3 hours later I received a call from a lady telling me they now had a car. Needless to say thanks to careless employees I will never use this rental company, nor will I ever recommend renting from them. It seems to me they way overbooked and didn't not even care the problems that it would cause their potential customers by not having cars available. Worst experience ever, if I could've given 0 stars I would've.
Oleg Chursin said 4 years ago
One of the poorest operation management we have ever encountered with car rental companies. They completely failed to manage their inventory and ended up with dozens of people who had reservations waiting for their vehicles for an hour and a half at least. We have a two year old and it was an effort to keep her entertained and fed while you have all people cursing around you waiting for their names called from the waiting list. Thank you Thrifty, but never again.

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