About the business
Charlie Car Rental, Rent a Car, Discount Auto Rental, San Juan, Puerto Rico, Aguadilla, Caguas, Ponce, Mayaguez
(787) 728-2418 Condado Cruise Ship Service (Front of La Concha Hotel) (787) 721-6525 Aguadilla R. Hernandez Airport (787) 890-8929 Caguas Central Puerto Rico Tel.787.743.2336 San Juan International Airport (787) 728-2418 Isla Verde (Metro San Juan) (787) 728-2418 Ponce 2395 Ponce Bypass (787) 651-4121
Courtney Miller said 4 years ago
Overall good experience but some issues we had were a few hidden fees that they don't explain until you're there to pick up the car (fee to put mechanism in the car to use the toll roads and a variety of insurances not included in the insurance we already purchased for the car). I understand why you need all that but it would have been helpful to tell you ahead of time instead of when you get there. Also the car we had looked like it had donut tires. But they were patient and had a shuttle service to and from the airport which was very helpful. Not a bad price for what you get.
Julie Shockley said 4 years ago
This company was absolutely amazing. Did not reserve car before arrival to San Juan, other companies I called did not have a small car available, but this company did. They provided transportation for us in Ole San Juan, picking us up to take us to get the car. Returned the car after 6 days to their location near the airport and they again provided transportation to the airport. Will use them again.
Alwaysunday Travel Blog said 4 years ago
the price that I paid was much higher than the estimate received by mail. Also a week after I returned the car, they charged my credit card $ 20. I wrote their mail asking the charge reason, but they replied that they can not send me information by mail... no good service
gil tsafrir said 4 years ago
Our first car cool red mustang had vomit smell
We drive all day with open roof. Not that great.
Second car we came back 3 hr late. From emergency room. Got charged half. Day.
Not nice. I my opinion
Puerto Rico you lost me.
Andrew Hrabsky said 4 years ago
I will forever use Charlie Cars when visiting Puerto Rico. They have great rates and the pick up time at the airport was less than 5 minutes. Ralph was the most helpful person I have ever dealt with at a car rental company. He really looked out for me and made sure I had the most enjoyable experience possible. I don't normally write reviews but RAPLH IS THAT DUDE! Thank you Ralph and Charlie Cars