Cangrejo Arriba, Carolina, 00983, Puerto Rico
About the business
San Juan Airport Car Rental | Affordable
Looking for San Juan Airport car rentals? E-Z Rent-A-Car offers a great selection of cars at the affordable price and value you expect. Reserve online now.
Reviews for E-Z Rent-A-Car
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Recent Google Reviews
syotos03 said 4 years ago
I don't know why this place has some bad reviews. We've come to this place twice already and it's been a good experience. The people are friendly and helpful. Have NOT had any extra charges. They even quickly exchanged out a car for us that had a dash light come on... As a for warning to people who have not rented a car in PR before: if you don't pay for the toll pass with the rental company, then you can not go through the toll roads. More so, If you do, you might as well have paid the rental car place because it will get tacked on to your bill in the end.
Priyanka Adusumilli said 4 years ago
If I could, I would give them 0 stars. The reservation you make online means nothing to them. They will upcharge you. I am still trying to get my money back 2 months after! I couldn't argue with them about the pricing before because I was going to miss my flight. We had to wait 1 hour to return the car even though there were only 2 people ahead of us! Ridiculous and so frustrating. When I tried to call customer service, they would keep hanging up if I said I wanted to talk to a manager. Everything about this company is sketchy. Stay away!
Christian Reeves said 4 years ago
This is a total scam. Cheap price on Expedia with all kinds of extra mandatory charges. Without insurance and without the toll road pass, the cost was DOUBLE the quoted fee. They even charged me an airport pickup fee. I came to their office from my hotel in an Uber. When I complained, they said it was mandatory. Now I understand why these guys are half the cost of quality providers like Hertz.
Angel C said 4 years ago
Takes a 7-10 min shuttle ride from airport to get to rental place. Getting checked in took a while. One person at the desk with about 8ppl in line. But the process was smooth and the car was clean and pulled around front before checking was over. And they didn't require us to buy insurance.
Jeremy Ulibarri said 4 years ago
So far they have provided good service. I'm not to happy about the $2 a day more on a EZ pass then Payless rent a car but they did help me out when I pulled away with a flat repair that leaked air and made me come back for another car. Took 1hr of my way to handle that but they were nice to get me out... Not as fast as I would have liked but hey 2hrs later it's good... Thanks guys for your non importance of my time. All on yours right.
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