Wings street #333 Ramey Base Aguadilla, PR USA, Maleza Baja, Aguadilla 00603, Puerto Rico

Auto Insurance Agency, Car Dealers, Cars, Car Service, Title Company

Car Rental


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E-Z Rent-A-Car

About the business

EZ Car Rental Aguadilla

EZ Car Rental Aguadilla. Conoce su dirección, teléfonos y más.

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Yajaira Ramos said 4 years ago
First of, the rental amount that we were given was not even close to the actual price we paid. It was estimated $60.48, the total amount, with that fees they charged, came up to $149.68. Second, a 10%off senior citizen discount was offered, and when we get there, the associate tells us that it doesn't apply to PR; really?! Where was this noted?, No where. They deserve 2 stars because the car was actually clean and available. Also, when we return the car, the female associate tells us that the discount can be applied, but we have to call the offices in San Juan. Honestly, be ready to pay 2.75% more of what they estimate.
Adalberto Rosado said 4 years ago
DON'T RENT WITH THIS COMPANY!!! The worst experience on a car rental company. They don't honor the reservation. I did a call to verify my reservation and they said that is ok. When I arrived for the pick up they said that there's no mini-van and they didn't offer me an reasonable option. I called to talk with a supervisor and I'm waiting a response until now... My weekend with my family was a nightmare thanks to this irresponsible company.
Yecenia Nowak said 4 years ago
requested an infant car seat. was given a booster seat. had to rent a car last minute from another car rental agency
cody fobber said 4 years ago
Ok place to rent, located a few blocks from airport, but they provide shuttle. Staff and service was good and the price was cheap. A few extra fees as always with car rentals but nothing out of the ordinary, my biggest complaint is the cost of their insurance is $20 a day and it's a hassel to have my insurance contact them with proof of coverage for a rental.
miguel perez said 4 years ago
This is the worst car rental. I made reservation 2 months in advance i call the same day of arrival and the day before to make sure that everything was ok, they said yes sir your car is here. I arrived at the airport at 2:00 am with my wife and 2 kids, called them to get picked up and the say they didn't had a car available for me and told me to call another call rental ...........they have some balls to said that at 2:00 am on Christmas eve. Avoid them, don't rent there unless you wanna end up stranded with no solution or apology. Bad very bad customer service.

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