3621 Vinings Slope SE #1115, Atlanta, GA 30339, USA
3621 Vinings Slope Southeast Atlanta GA
Spa, Beauty Salon, Hair Care, Health
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PMOpen now
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Melanie Gray said 2 years ago
I really wanted to like this place because I needed a nail salon close to my house. I read the reviews, made an appointment and headed in. The service was good. I was greeted right away and my service provider was waiting for me. The offered me something to drink. I came in for a gel manicure. The manicurist was pleasant. Here's where it went wrong - I am used to getting a full manicure with gel manicures: soak tips in warm water, cuticles pushed back and removed, hand massage after it's all done. I got my cuticles removed and that was about it as far as that goes. She applied the gel polish too far away from the cuticle line so it looked like I needed another manicure after about 4 days. But I failed to mention that 4 days later the polish on one of my nails started to peel completely off! I called and they let me come in to get it fix free of charge and apologized. Right after that my other nails began to chip...Overall, the gel manicure just did not last like it does when I go to my usual Buckhead nail salon which is the whole point of getting gel polish in the first place. I am not super rough on my hands but even when I am they last longer than the gel manicure from Posh Spot. I wont be back and I'll tell me friends who live in the area not to go either because they were looking for a nail salon in the area....and I was the guinea pig for Posh Spot. Lucky me.
Kimberly Jackson said 2 years ago
While this nail salon is kept up nicely, I went once on Mothers day and I vowed never to return. I love to support small business that have amazing customer service, but I was so outdone when I visited this salon that I had to write about my experience. I made an appointment for myself and my mother the Saturday before mothers day, but my appointment started an hour after hers. When I came, I asked if they could get me in any earlier, they said no. I left and came back a few minutes before my scheduled appointment. I asked to change to a pedicure that would not take as long, because my mom's appointment was taking much longer than scheduled and the OWNER told me that I could change to a different service, but I would still get charged the price for the more expensive service, however she gave me a coupon to come back and receive 15% off my next service. Well when I spoke to my mom about what happened, she told me that 5 minutes after I left, a lady came in without an appointment and they got her right in. She knew this because the lady kept praising (loudly) for fitting her in. Are you kidding me? I will never be back to this nail salon. I have been sure to tell all of my friends about my experience. I never post reviews, but I felt that this experience was so awful, that I wanted to be sure that others know what type of salon they are visiting before their appointment. My suggestion to the owner is to understand that good customer service goes a long way and unfortunately when customers receive bad customer service, a 15% discount on your next service is a freaking joke.
Chelsea Anderson said 2 years ago
My sister went to this "establishment" for a 5 hour $500+ spa day with her friend on Saturday 4/1/17 as she's getting married this weekend. The way she was treated was HORRIBLE. After leaving a poor review on YELP she was THREATENED by an employee of the spa who told her if she didn't immediately take down her bad review they'd release video footage of her "public drunkenness" on Facebook & Instagram. My sister had T.W.O. glasses of wine & was in no way, shape, or form "wasted". I have added Screen Shots of the messages to Google. A lawyer has been contacted as management had nothing to say and no apology to offer when they were contacted. If you want to visit an establishment that threatens their clients then this is the place for you.
Ranford Roper said 2 years ago
Took my favorite ladies here for there birthdays. The atmosphere is beautiful, calming and inviting. These young ladies aim to please their customers. Highly recommend!! My family had a great experience here!!
Gloria Escobar-Boatwright said 2 years ago
No room in waiting room for more than 3 people. The place is tiny. Never offered me a menu for pedicure options so I didn't get what I wanted and saw on their website. Pedicure chairs look cute but are terribly uncomfortable. Horrible attitudes... I told the lady working on me about my ingrown nails and she snorted and said what do you want me to do... I told her they hurt and to remove them and she replied... "So you want me to perform surgery today"? How unprofessional and sarcastic. The lady next to her with a LITTLE more class seemed to find her sarcasm amusing. I couldn't wait to leave. Never again and don't waste your money!! Overpriced and rude is something a mediocre salon cannot afford.