Carr. #2, Km 14.7, Hato Tejas, Bayamón, 00959, Puerto Rico
Car Dealer, Car Repair, Store
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PMOpen now
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
About the business
Flagship Chrysler | Nuevo Chrysler, Dodge, Jeep, Ram dealership in Bayamon, PR 00960
Bayamon, PR Nuevo, Flagship Chrysler sells and services Chrysler, Dodge, Jeep, Ram vehicles in the greater Bayamon area
Reviews for Flagship Chrysler / Dodge / Jeep / Ram
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Recent Google Reviews
Juan Caloca said 4 years ago
Very corteous sales personal specially Mr. Gary Ruiz.
Karin Evelyn said 5 years ago
I think you can tell whose reviews are real. I have been beyond patient with this place, and I could list the 10000 gripes I have had. Instead I will tell you this, good luck if you choose to go there. It is the only place I have been to where they do not inform you of the status of your vehicle, you will have to call over and over. They flat out lie to your face, newsflash- if you told the truth maybe people wouldn't get so mad when they find out your are lying intentionally? Everyone is always "on break" or hiding from your wrath, either way not available. They make you wait 5 days until they give you a loaner, when the length is because it takes them forever to diagnose. Oh yea, and then they misdiagnose costing your 1000's- but its your fault. Finally, your car comes back in worse condition that you gave it in, and you are pretty much told your a liar. So yea, buyer beware :) You may have a different experience, but for us.. that has been accurate every single time we took the car in. (I only keep going to the same place because they need to fix what they caused)
Randy Feliciano said 4 years ago
Bad service poor Customer service, Service Representative don't follow up and 90% of the time you has to go to the dealer to verify the status
George Mendez said 4 years ago
Disapointed😟. Had to wait almost 3 months to replace a tire pressure sensor, and when it arrived, had to wait 2 days. Next time I will take it to PepBoys where it takes only 1 hour to replace and calibrate...
Maria M said 5 years ago
I think Chrysler Corp should be more on top of all dealerships in PR. My experience with all 3 Metro Dealers is this: they are competing for worst repair shop in the world. First of all good luck in getting anyone to answer the phone on timely fashion. I decided to try this one due to very poor past experience with 65th infantry and marginal Kennedy shops since it advertises as a Flagship dealer. I went personally to get a part in there and they told me they needed to get me into "the system" with the car VIN which I gave. Part ordered and it arrived. I call to make an appointment at the repair side, and succeeded at the 5th call. Now despite I had the invoice number of the part and begging to go check with parts attendant, they could not find me in the system forcing me to make a 6th call after retrieving the VIN number again. Mind you I was driving and had to go stop on the side of the road to get the VIN. They gave me a "prompt" sham appointment for next day and 4 hours after receiving the car they still don't know about the car repair timeline. It will probably sit there for a few days. Thankfully I am relocating and will leave this car behind, which is the worst car ever with excessive number of repairs needed and re-repairs due to the unknowledgeable Chrysler repair shops in PR. NEVER buying Chrysler again, even if it is the last company left in the world, much rather walk. This is a minivan Town and Country.
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