44675 Cape Ct #150, Ashburn, VA 20147, USA
44675 Cape Court Ashburn VA
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PMOpen now
Friday 8:30 AM - 5:00 PM
About the business
Expert Deck and Patio Builders | Sunburst Construction | Northern VASunburst Construction
Sunburst Construction, Inc is Northern Virginia’s leading building experts of custom decks, patios, porches, gazebos and pergola projects.
Reviews for Sunburst Construction, Inc.
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Recent Google Reviews
Robert Arthur said 4 years ago
Fantastic five star experience with Sunburst. The quality of the work is impeccable - extremely happy and satisfied. From the beginning working with B Janjic to get estimates for the patio/wood burning fireplace and deck project-- to the construction and final project review working with B and Adam. Work started promptly and was completed on time. We are looking forward to many years enjoying our new yard! Thank you Sunburst for a perfect experience!
Holly R said 4 years ago
Avoid this company. We hired Sunburst for a fairly large project: a new covered Trex deck and new Trex porch, and a wood fence. They began the work in March 2016, but did not complete until September 2016. The entire experience was a nightmare, which is still ongoing today (Sept 2017). We have posted the photos on Yelp. The biggest issue is that our Trex deck is falling apart, which the Trex representative attributed to improper installation and advised that our warranty could be void. Sunburst is a Trex certified installer, yet they failed to install our deck and porch properly. Other workmanship issues include cracked fence posts, warped fence panels, and deck lights popping out of the Trex. From an administrative standpoint, Sunburst also failed. After the work was done and the final payment was made, we received notice from our county of residence that there was not enough distance between our deck roof and the neighbor. We thought Sunburst had taken care of this with the county; they told us they were working on it and we would be getting a waiver. In addition, it took repeated requests to get a final bill showing that we made the final payment and our balance was zero. From a logistics perspective, Sunburst definitely failed. Their workers would disappear for days or more at a time to work on other projects, with no communication at all. We were often left wondering when or if they'd be back. During the seven-month project, materials were strewn all over our front and back yard. There was miscommunication between the workers and the people delivering/retrieving materials. Overall, there was little to no communication from the office on most issues; we spent an inordinate amount of time repeatedly reaching out to them and trying to sort out issues. We even wrote to their president, who responded with a letter that was no more than lip service. The other reviewers who gave four and five stars seem to have had better experiences, but we certainly did not and are still living the nightmare almost a year after we paid the final bill.
Srinivas Potteti said 4 years ago
Sunburst did great job in building new deck. Their workman ship is great. Especially the sales person B Janic is very responsive and got my Deck built in time.
Allan Edwards said 5 years ago
I would like to revise my initial review of Sunburst construction. After having some customer service issues and not being at all satisfied in our dealings with them I can say that I do not feel this is the norm for this company or how they try and conduct business. While I do still feel Mr. Janjic could definitely use some work on his customer service skills the owners and managers made every effort to resolve our issues and see that we changed our opinion of their company and how they operated. I was contacted several times by them in which we had very positive conversations and have no doubt if we decide to build our deck with them they will go through every effort to make sure we are a hundred percent satisfied at the completion of our project.
Michael R said 5 years ago
This experience with Sunburst has been the worst I have ever had with a contracting company. They are unable to communicate, return a call, provide dates, anything you would expect a company to do when you pay them for a service. We signed papers in April, it is now September and our deck is not done and I'm unable to get any calls or communication with my PM (Yuri) or his boss (Adam) I would highly recommend looking anywhere else for a deck then Sunburst. To be fair, the deck is nice and we are happy with that (mostly). I just cannot recommend a company that treats thier customers like annoyances instead of actual people, paying actual money for a service.
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