About the business
newLife centre for Women - Offers an array of relaxing and rejuvenating treatments for both Men and Women to complement a well-rounded
The newLife centre for Women is conveniently located in the heart of Sydney's CBD and offers an array of relaxing and rejuvenating treatments for both Men and Women to complement a well-rounded healthcare regimen.Treatments include, Acupuncture, Massage, Dietetians and Nutrition, we also offer IVF Acupuncture, Pregnancy acupuncture and massage.
Although knowledge of staff and treatment was good (Acupuncture), I was disappointed with their lack of communication with regards to a '10-pack' purchase made. I spent hundreds of dollars on this pack, only used a few of the sessions (about 5), thinking I could use the remainder the following year after my pregnancy. When I called Jan this year, it was refused as it was just over the year expiry. The comment I received was '...you could have used it during the pregnancy' (which I did not realise). No empathy was made to my situation that I had explained (difficulty getting into the city late into my pregnancy, difficulty getting into the city with a young baby and that I was a single mum, and difficult to get babysitting for a young baby that is breastfed and refuses bottle!). I was appalled at the lack of consideration, blankly refusing any further treatments because I was few months off the 'expiry date', which was never explained to me when I first purchased. I even asked if we could be met halfway, I would purchase more and get a discount - again all refused and in no way did she want to help me in my situation.
Therefore the only advice I have to everyone is to not purchase sessions in advance.
Fantastic team who are incredibly knowledgeable and professional. I had a great treatment with Anthony Bloomfield and would highly recommend this centre to anyone looking for health, weight loss, and fitness knowledge and treatment.