newLife centre for Women

Although knowledge of staff and treatment was good (Acupuncture), I was disappointed with their lack of communication with regards to a '10-pack' purchase made. I spent hundreds of dollars on this pack, only used a few of the sessions (about 5), thinking I could use the remainder the following year after my pregnancy. When I called Jan this year, it was refused as it was just over the year expiry. The comment I received was '...you could have used it during the pregnancy' (which I did not realise). No empathy was made to my situation that I had explained (difficulty getting into the city late into my pregnancy, difficulty getting into the city with a young baby and that I was a single mum, and difficult to get babysitting for a young baby that is breastfed and refuses bottle!). I was appalled at the lack of consideration, blankly refusing any further treatments because I was few months off the 'expiry date', which was never explained to me when I first purchased. I even asked if we could be met halfway, I would purchase more and get a discount - again all refused and in no way did she want to help me in my situation. Therefore the only advice I have to everyone is to not purchase sessions in advance.

Fantastic team who are incredibly knowledgeable and professional. I had a great treatment with Anthony Bloomfield and would highly recommend this centre to anyone looking for health, weight loss, and fitness knowledge and treatment.