About the business
Bendigo Medical Centre - Womens Health, Family GP, Industrial Medicine
Bendigo Medical Centre is a fully accredited practice owned and operated by local General Practitioners. Aims to deliver the highest standard of primary care.
excellent medical services
Terrible consult times never run to time
Terrible service. Booked a specialist appointment for today when I was in last week getting a flu shot. The receptionist confirmed my appointment before I left. Came back today and was told that nothing was in the calendar and that everyone was booked and to come back another day. Not good enough team, just lost a customer.
Brilliant doctors and is my GP
Phone manner and professionalism (Bridge Street) is very poor. For a business that looks after people, there is no consideration at all given to people who are late by 10-15mins. All you get is, "Just so you know, the doctor has charged you a "no show' fee of $20". Didn't offer to re-book me in.I've waited longer than that for a doctor to see me... up to an 1hr.
I wish no stars were available. How about, keep the patient and re-book them, don't charge them. Try to squeeze them in and help them out. Who knows, it might help support the idea of what your business is meant to be about.