Very uncomfortable seats in waiting area especially for elders and pregnant women
Long waiting tomes! Myself have waited close to 2 hours today to see a doctor..
Nothing to keep kids entertained.
Lost my appointment and left reception unattended so that no one could leave after their appointment
All round great experience, from the moment I walked to the reception desk - to in the surgery, very polite staff. No wait time, was seen to straight away. I think its great they Medicare rebate on the spot also. Cannot recommend Dr Michelle Chan enough.
Usually never have a problem, today I was seen by Dr holly to get my scan results only to have him take two phone calls from other patients while I was in his room. Meanwhile my appointment was at 4:20 I didn’t get into his room till 5! He finally read my report only to tell me I need to see an ENT but he is too busy as he has 5 other patients in the waiting room to print out a referral and to come back Monday and get the referral. I asked why can’t I just get a referral now, his answer I’m too busy, I said why was I given an appointment then if your booked out just for you to print out my Scan results that I could of collected myself without seeing the doctor. I then went on to ask about another matter I needed to address and he cut me off and said I’m too busy for this you need to come back Monday!! Seriously why was I given an appointment just to be told to come back after the weekend? I have three small children and to get to the doctors isn’t the easiest task to do!
I wasn’t happy with today’s experience most of the girls at the front desk are always polite and welcoming and the doctor I usually see is great but today was just unacceptable