Hackham Medical Centre

Dr Alam should be used as a last resort doctor. He once proudly told me that a patient came to him for pain relief and he refused to write a prescription. Last time I saw him for an ongoing medical certificate renewal he didn’t even speak to me. Just wrote it and handed it over. I saw one of his colleagues who wasn’t able to treat me as she only works one day a week but she did suggest I see another doctor at the practice rather than DR Alam. Great for renewing my medical certificate but if I was ill I wouldn’t see him.

Don't recommend! I went to see Dr. M Alam, it was a very quick 5 minutes consultation as he could not do the little procedure to take out a little thing in my ear lobe. The next day, I asked for a referral letter to a specialist instead (he said I could get one) BUT was told to go back for another consultation - what a rip off when he already knew the problem which he couldn't fix. "Money grab" mentality / excuse, not in the interest of the patient.

My husband & I have been looked after by Dr E for some years now. He is thorough, interested in us as people and happy to listen to our opinions about our health management. He supported me through a particularly difficult issue over 6 months for which I'm very grateful. Appointments are always within reasonable time frames and we've never had to wait longer than 10 minutes (up to 2 hours at our previous surgery!) I have seen other doctors at this surgery occasionally and they all seemed interested, caring and thorough. The mole checking service is also very good.

Counter staff are toxic, rude and dont listen. I wont ever be going back there under any circumstances

Absolutely fantastic admin staff and the doctors. It is clearly one of the best bulk billing practices of the area. The doctors always seem to take time for the patients. Every time I have been there I was very well looked after. I understand it is a training practice which further improves my confidence and trust. keep up the good work please.