7 Terrace Pl, Murarrie QLD 4172, Australia
7 Terrace Place Murarrie QL
Roofing Contractor, Home Goods Store, Store
13 11 78
About the business
Queensland Branch » Locations » Modern Group
Looking for support or have a general enquiry about one of our products? Contact us at our Modern Queensland office today.
Reviews for Modern Group Brisbane, Queensland
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Recent Google Reviews
Perfect! I can't stop staring at the house with admiration. We had Willie (an ex roofer for 20 years and a red head too) come to the house to quote. He asked a lot of questions and asked us the most important question... "Do you have any leaks?" We did. We had leaking at the chimney and definitely in the garage. It was evident from our swollen timber floors and mould/watermarks on the ceiling of our garage. He spent a good 15 minutes pulling out tiles to inspect the leaks further. He even got us on the roof to have a look at what a compromised roof interior looks like vs. what a healthy roof looks like. He even showed us the shrinking flashing around the chimney which was covered in mould. I enjoyed his knowledge and found him to be quite honest. A spades a spade right? A good couple of hours of negotiations later, we came to a good price and he offered us a great deal that allowed us to use the interest free finance for a good 3 years. It was cheaper in the long term instead of redrawing from our mortgage, which was charging us around 4%+ on interest at the time. Also, turn around time for the job was amazing!! I was advised 5-6 weeks. I got 3 weeks turn-around because the weather was great. Matt, the roofer, was awesome. I cannot stop being in awe over his workmanship and skills. This bloke climbed a ladder like a set of stairs. What most impressed me was his attention to detail. He even cleaned our garage door and surrounds. What a top bloke! Not to mention the fact that on the final day, I went to work and was given a courtesy call 2 hours before completion so that I can head home and sign off on the job. The job was executed with perfection! Top marks for Modern. I'm happy I got what I paid for... ;)
Modern are unprofessional and very expensive. They use high pressure sales tactics and their work is substandard. They do not keep their promises, especially time promises. A one week promise turned into nearly four weeks of grief. Their workmen are untidy and careless in their work, leaving a mess I had to clean up. It took me me three weeks, lots of work and money to clean my pool and get it back to being usable. I am still cleaning up after them. I would not recommend them at all. An unpleasant and expensive experience.
Was reccommened by my neighbour who had her roof done by modern so i Rang and asked to organise a quote for roof restoration was very happy to talk about it until i said that the roof is asbestos (which my neighbours was as well) and he suddenly changed and told me to find another company to service me as they have too much work on. I was in no hurry to have it done and if i could afford it was happy to wait thumbs down to customer service and i will look elsewhere
N & A Macleod
Very poor service when it comes to faulty products & honoring any warranty or Guarantee they offer. I was given a 15 year Guarantee on my inverter which the salesman noted on my contract. When an issue came up with my inverter, I rang modern to advise of this issue I was told my warranty period of 4 years was up. After advising them of the guarantee I was given & providing evidence of this, I was then ignored. After almost 2 months of hounding Modern with phone calls & emails ( they did not respond to any calls or emails ) they finally decide to come to the party but expect me to fork out $200 for them to honor there guarantee. Throughout this whole ordeal I have had the unfortunate pleasure of dealing with Sally in the Brisbane service department who has been nothing but unpleasant & smug to deal with. I will never recommend this company to anyone wanting solar.
Excellent service, great job done by Trent. Follow up was great. Trent is an asset to Modern Roofing.
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