Hornsby Serviced Apartments

One star. This accommodation was marketed as executive apartments self-contained high-quality etc. It was none of the above. It was so bad that I could not possibly recommend it to anyone. The place is rundown, dirty, cold, poorly equipped and there is no management or support whatsoever once you check-in. They take your money. And that's all.

My young family and I recently stayed at the Waldorf Hornsby and we were really disappointed from the get go. There was a smell of mould coming from the floor ducted air conditioning. One of the vents was loose and a big hazard and the soap holder in the bathroom was broken/loose. The carpet is really in need of replacement and my children kept getting up from the floor bites on their legs from something living in the carpet. It was feral. No towel racks to hang towels in the ensuit. There were no locks on some of the windows that I could find and it was a ground level apartment. One of the more frustrating money saving tactics employed was locking air-conditioning temp to 25 degrees just not enough on hot days The one redeeming factor was when we complained after the first night the manager did her best to rectify some of our complaints and even had a maintenance person out on a Sunday morning.

Didn't expect anything. Just 2 star apartment I like to say. There is no car park but when we searched accommodation, they had a car park!!! Also they still had a car park according to confirmation email. However you must use a car park which is SIDE OF ROAD.........LOL Anyhow good things are.... Close to big shopping centre and foxtel.

It's rather old apartment. The cleanliness is reasonable, no internet service, soap and shampoo are so little can't even last a day! Nevertheless, this is still OK to stay as it's convenient location to shops and train station

Poor Experience i paid $670 for 4 nights . Mentioned air con not working on check in , management unable to ressolve issue rather ignore it giving false excuses such as its a public holiday next day it would be fixed still remain un ressolve after complete stay. Rather than fixing air con little fan was provided . Thats a total shame for Waldorf Management as rooms had low ceiling and they get too hot during day. These people rip u off after taking money . When i did booking over phone i was told parking available at property after check in told i have to park on streets. Parking fines apply on streets around so i took a hard stance asking them to cancel my booking as it is was promised i will have a parking on property at time of booking. I was totally misguided later they mention i can park on site car park. Although over my stay only 3 cars were parked out of 7 bays these people just exploit u. Be careful once u pay them money. If u have a family I won't recommend u booking this hotel as you would be disappointed like me wasted money and get a very low quality hostel like service.