Red Rooster

I used to like rooster rolls until they shrunk to half size

Customer service was great. The young man behind the counter was very helpful and had a smile. The order was completely quickly with hardly any wait time. My only complaint is that the aircon was way too cold for comfort and we waited outside. The food was fresh and tasted great.

It's okay, customer service is a little hit and miss (I think it depends on the day)- certain days, times they have mostly juniors working there (which is great, as long as they do their job properly) they need to make sure they provide enough supervision, on these days to stop the kids socialising (& totally mucking around) with each other, while customers stand and wait to be served! Red Rooster NEEDS to put some air conditioning in their restaurant- as it is utterly unbearable to sit inside and eat, day or night- year round! (seriously, Red Rooster you are a well known fast food franchise- that is located in far north Qld, and you have NO AIR-CONDITIONING?!). I'm sure they would get so much more business, if they made their restaurant bearable for people to dine in (& provide closer/ more supervision for their younger staff). *Please note:- Not all of their younger workers behave badly, but the ones that do, make them all look bad quite frankly, which isn't fair to the few younger staff I HAVE personally come across who ARE polite and attentive towards customers.

Food was fresh and hot, chips were cooked at the time when we ordered them, very enjoyable meal.

Bad customer service, very rude and didn’t give us the right food