Zarraffa's Coffee Greenslopes

Worst Zaraffas I have ever been to. Asked for a tall caramelised fusion and the manager who served me was so rude. The guy who made my drink made me a hot caramel latte and when I said I asked for a caramelised fusion, the manager just huffed at me.

Coffee was amazing !!!! Staff - so rude. While in line I heard and could see they stuff up the order. And the staff proceed to tell the customer she ordered full cream milk. The woman replayed with. I didn’t. I can’t drink full cream milk. They made her a new one but clearly wasn’t happy about it. So the woman stanched the money out of my hand. I nearly jumped ...

General Comments Service 7/10 (Service to the helpfulness of staff. Entry staff to food service through to cleaning service). Facilities 7/10 (Are the facilities modern and up to date. Cleanliness around walking areas eating areas and toilet areas). Product Range 7/10 (Does the food have an expectable level of eatability. Does it taste ok? How is it priced?) Speed and Accuracy 9/10 (What is the wait time to process payment? Was the product info given accurate or a pitch?)

I come here regularly. Attentive pleasant staff. Coffee is great.

Nice coffee but unfriendly service that makes you feel like an inconvenience- and that’s the franchise owner.