Zarraffa's Coffee Richlands

Love this place, hot chocolate and coffees are always of a consistently high standard. The staff make u feel welcome and go above and beyond to make your experience a great one....would highly recommend this place.

Without fail everyday the best coffee and the best service! And let’s be honest when you haven’t had your coffee yet both are super important. I go out of my way to get coffee from Zaraffas at Richlands. Well done team! You literally are helping this single mum cope! 😉

One of my favourite coffee places ☺️ Coffee is excellent! Has quite a variety of hot and cold drinks. It also has a variety of yummy slices, cookies and savoury snacks. Nice, comfortable, friendly atmosphere. Great place to meet friends, family etc ☺️💟 Oh and staff are friendly and efficient 😁 you're welcome 😘💜

Great coffee. Customer service varies from day to day, person to person. Instore over the counter service not as friendly or as organised as the drive thru. On two separate occasions my order was missed or forgotten. Wish there was a screen for the patrons to see list of orders being prepared.

Zarraffa's offers what most large franchises do: a product of consistent quality with a certain standard for the level of service you receive. With that said, it also attracts the typically higher costs and a slight compromise on personality. There are some wonderful staff members at Zarraffa's Richlands who make the trip for a morning coffee even better. People who remember your name, show genuine interest when serving you, but can still work at a fast pace. Others are more concerned with simply getting you in and out as quick as possible, but as I said, that's the compromise you make with larger franchises. The prices are justifiable for a product that never disappoints. The drive-through is a godsend on busy mornings, and the atmosphere and facilities inside are sufficient for getting work done or taking a break on your slower days. Note that there's no outlets for charging electronic devices, though.