Toowoomba Kia

Just moved to this beautiful town. New (12 month old, 13,000km) top of the range Carnival. Can we have the car from 8am to 4pm? Yes I say (must be a big service this time). Walk around beautiful Grand Central for 7 hours before finally over it, walk back up to Kia in 39 degree heat, "Andrew they have just taken your car in, should only be an hour to hour and half" WHAT!!! Then to rub it right in car is out front 1 1/2 hours later and I'm sitting there and took me to go to desk half hour later before was told " Yes it's ready will just sort out the paperwork now for you" another 15 minutes. NEVER, EVER AGAIN, EVER. Will drive to Brisbane or over the border for 24 month service, all future services, and when I buy my second Kia. Horrendous service, and that's me being tactful. If Kia Toowoomba think people won't travel for decent service think again. Oh and $166 for 7 litres of oil!! Really!! Enjoy that, hope that was worth it too. My gorgeous sister in law and her gentleman of a husband have had a similar experience, she is pregnant and they left her in tears. Hope Kia Aus reads this and strips them of their Kia dealership

what a professional team of enthusiastic people. respectful to our needs and nothing was to hard for them. thumbs up to Grant Smith and the team

No communication between staff no return phone calls to long in doing up paper work took five hours to write up paper work for car

Perfect place to buy a new or used vehicle

Slow paper work no commcation between staff forget to return phone cslls too much stuffing around