About the business
Stihl Shop Esk, Open 6 Days, selling quality brand mowers, chainsaws and other garden equipment. We offer expert advice and are an authorised Stihl service centre. Call us today on 07 5424 1605 or email on email@example.com
John Citizen said 4 years ago
Where do I start. The shop is disorganized and dysfunctional. Propitiatory line items aren't priced, so everything has to be looked up on their computer system, then they have to print off an invoice, even for the average Joe. Talk about slow. Now lets talk about their workmanship!!! Firstly i had them come to my home to look at my ride on, while there, disassembling it, the mechanic brakes the oil dipstick and I have to buy a replacement adding $30 to the bill. Now I went to use a petrol blower vac my wife put in for repairs months ago. I finally got around to using it today, first time since repairs, and after 5 mins, the handle starts to melt off, the casing is blacking and almost ready to catch fire! So i pull off the muffler casing to find the muffler loose and when i removed it, they had put a heat shield gasket on backwards, 3/4 blocking the exhaust port sending very hot fumes into the plastic covers almost destroying it. Its not a cheapy being a husqvarna. So in closing, if you want second rate repairs and slow service, by all means Id recommend using these clowns!!!
Robert Guyers said 4 years ago
Friendly people and there to help u :)
Jamie Price said 5 years ago
Great service and very helpful staff. The shop is also very well laid out and very tidy.
Daniel Houghton said 7 years ago
Great family service, a huge range of spares for mowers, chainsaws, ride-on mowers. They also stock some basic automotive bits that may get you out of a sticky situation.
Don't take my word for it make sure you go in and have a look...
michael lips said 4 years ago
$85 an hour for labour is shocking...