28 Beach St Bayside Shopping Centre, Upper Food Court (atrium), Frankston VIC 3199, Australia

Breakfast Restaurant, Chicken Restaurant, Fast Food Restaurant, Hamburger Restaurant, Moroccan Restaurant, Portuguese Restaurant

Cafe, Restaurant, Food

(03) 9781 3718


Open Hours

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 9:00 PM
Friday 9:00 AM – 9:00 PM
Saturday 9:00 AM – 5:00 PM
Sunday 9:30 AM – 5:00 PM

Driving Directions

Oporto - Frankston

About the business

Frankston | Oporto - Fresh Grilled Chicken and Burgers

Oporto Fresh grilled chicken and burgers in Frankston.

Be the first to write a review for Oporto - Frankston. Start your review today

Abhijeet Verma said 4 years ago
Extremely bad customer service here. I was served by the female employee (turns out she was the manager) and to be honest, I have no idea what is up with her. The way she speaks to you is in an aggressive and arrogant tone. Answer any enquiries in a very hasty, hush and sarcastic way. But worst of all if you raise this issue with the company's headoffice (Oporto) then get ready to be disappointed because they really do not care about customers. I lunched a complaint to Oporto head office about the rude employee's behaviour. The head office then passed my contact information to the employee I raised a complaint about without my permission. The employee then called me up and verbally started abusing at me over the phone. When I informed the head office about what just happened the response I got was pretty much like "whatever, we don't care, this is how we do things." At not point did anyone apologise for anything, instead just blamed me for the rasing a complaint for the bad service I received. I'm actually stunned as to how poorly they treat customers and yet still expects business. Absolutely disgraceful.
Daniel Shaw said 4 years ago
Nothing like receiving a burger that a customer before you just complained about. So naturally after you ask for a new one they take it around the back hand it to the kitchen staff and they serve it straight back to you. DISGUSTING!!! Slow service as well but there were 2 customers ahead of me. Strongly would discourage going here. A complaint has been raised with the organisation and the local council
Giulio Catena said 4 years ago
Pretty nice food
Katie Bell said 4 years ago
Good food good service
Abhijeet Verma said 5 years ago
Not a nice place for any occasion

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